Dell has the worst logistics and customer service department. They messed up my shipping address twice and were not able to fix it. The carrier ended up contacting me to ask for my apartment number so that they could have it delivered. I had 1 hour phone call with the customer service and was transferred countless time to different people. One of the lady in customer service persisted that FedEx could not add my apartment number to the shipping address and asked me to provide an alternate address as if everyone should have an extra shipping address. She kept giving me wrong information and challenging my patience. This is really a bad experience. It would not be too bad if the customer service people would be more helpful and understand customer's need. I won't do any more business with Dell after this first and also last one.