Received a new XPS computer with malware and tracking cookies. Used Dell forever. New XPS Dell computer purchased by me November 2018 had software with malware and tracking cookies out of the box. Upon setting up my Wifi connection and email I tried to download the software from Epson to run my new printer. I kept going to a web page telling me that do download drivers I would need a monthly paid subscription. Called Dell support would not help. Found the software in the drop/add programs section from the factory and deleted it. No problem. Then ran software to detect ad cookies. Over 600 of them. Kept happening after I erased them three times a day. Dell would not help. Sent back the computer. Spoke to 10 different people at Dell and they could not grasp the truth or they were not allowed to help. They use to have the best service.