I bought an extended warranty that is scheduled to expire July 2020. I contacted the support services on an issue experienced with my laptop April 4, 2019. Almost immediately after speaking with a support specialist, Javier A. Rodriguez A. online, who informed that I someone would follow up with me the next day. It has now been 1 month 10 days later and no support call. Also, the link provided is not working and am unable to follow up on the status of my issue. Dell's support services really sucks.
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