Awful. I thought my purchase was Net 90 @ 0% interest on a Dell Business Account I've had for over a decade, and discovered it wasn't and I'd been charged 29.24% interest. Who bills people 29.24 interest with a credit score of almost 800? I called customer service, then got transferred to the collection department, sat forever, finally hung up. I called back, again lines garbled, then a lady called me back, who spoke English at least. She has turned in a request to give me the 90 days, but will charge me interest while I wait for that to be granted. I asked to pay but they won't take a credit card. YIKES. Please hire people who speak English well, and give them a cubical so the phone isn't dizzying with the sound of a call center. Also, business credit at 29.24% with a high credit score is robbery, especially if it was supposed to be a 90 days at 0%. I've only bought Dell since 1997 and this purchase is a MAJOR disappointment. In addition, don't by a top of the line Vostro, go for Latitude.