On August 4 I ordered a fire stick 4k with a promised delivery date of August 9. On August 10 I received an email stating delivery would be delayed until August 19. On August 13 am I called customer service and was told that the item was being shipped today. I asked him if he was sure then he transferred me to another Dept. where she told me that it was supposed to be restocked and someone would contact me within 24 hrs. Later I checked my account and found that my order had been canceled. I called customer service again and was told that pay pal did not accept my charge. I asked that he accept my credit card but he couldn't and transferred me to another Dept. I was connected to a machine that told me the item was not in stock. Why was I not told this in the beginning instead of wasting my time.