Do Not Buy Dell!! I cannot believe how bad the laptop itself and the customer service is. I’m certain the laptop I bought (one of the more expensive ones) is shoddy. I’ve had problem after problem. In the first week of buying the finger sensor stopped working and then it just wouldn’t turn on. I spent 5 hours on the phone before they told me they couldn’t fix it and would have to send someone out. But not for a week! They refused to return it. Customer support was rude and incompetent. Twice they hung up on me and always treated me like I was wrong for complaining. Now less than 3 months since I bought it, and over 5 new serious issues with the basic function of the laptop, they tell me that the latest issue is a software one and I have to pay to fix it! I’ve lost so much money already from the countless hours I’ve spent with tech support. So they send you a shoddy device and then charge you every time you need to fix it - which is a lot. Nice set up!! Do yourself a favor and stay clear of Dell!!