Customer service is atrocious. For a Hot Shot Silicon Valley Whiz Bang, Michael Dell in the top 1% wealth bracket, WOW!!! not impressed! Just wanted to buy a 45 watt Adaptor cord for my laptop online but the website is sooooo incredibly user-unfriendly that it looks like this simple transaction is an impossibility! I am writing a book and also found out that my Dell printer is now 'obsolete'!!! and printer cartridges no longer manufactured!!! Thanks, gazillionaire, Michael Dell for making my life with technology such a blissful dream / NOT!!!!!! Thank Mother God that I will be emailing my completed book to publishers and don't have to depend on undependable DELL!!! DO NOT RECOMMEND!!!!!!