Based on my experience with Dell, I could not recommend the purchase of one their computers. My Dell PCs (desktop and laptop) are high-end Inspiron versions. One is two years beyond its warranty period, the other is over two months beyond. About two months ago, both adopted a peculiar deficit that exists to this day: you must restart the computers following start-up, else they will not perform normally in two respects. They refuse to load apps, like a VPN and though they will connect to the Internet, they will not open most pages. At first, I thought the infirmities were owed to the VPN, but their tech-help convinced me otherwise. Then I turned to Norton, my Internet protection company. But their technicians and their scanning tools indicated that though my PCs had a few bad files, once those were removed, the Dell PCs continued their bad behavior. Microsoft, my next approach, stated that the problems were hardware related. At this point, realize that I had spent literally hours with engineers taking control of my computers, doing their thing. Dell was my last resort. That’s so because, as previously noted, the PCs were beyond their warranty date. So, I paid $105 for someone from Dell to call me and resolve the issues on one of the computers. And this brings me to the reason I could never recommend Dell computers. No one ever called. Not only that, following almost an entire day’s attempt to learn why, and whether or when I might expect a call, I came up with this: Chat session folks said it was beyond their “expertise,” and referred me to email. Email responses were that such information was beyond their “expertise,” and referred me to a phone number. The robotic voice at the other end of the phone number failed to understand my problem and referred me to Chat and email. Enough! I contacted my credit card company and placed a challenge on the money I had authorized for Dell’s “service.” One thing I did learn from Chat, email responses, and the robotic voice is that “Dell prides itself on its excellent service.”