My review is not with regards to quality of product, as I find Dell's products to be quite good. It is with regards to how ridiculously bad a company can be run, presumably as a result of MBA's designing the functions, policies, processes and procedures of the company. Lat fall, I bought several micro computers for the checkouts stands at our business. They run great, and attach to the backs of the monitors, which eliminates clutter. And we used Dell Business Credit to buy those. I ordered 2 more computers just last week, an d yesterday went online and "bought" a UPS for our server. I couldn't get the transaction to go through, and was told I didn't have an account, even though I could provide info on that account. They suggested I set up another account. I suggested that that made no sense, and discontinued the chat. A "manager" called, and through his thick accent I was able to ascertain that Dell has two channels, business and home, to provide the "convenience" for their customer. Since when is it convenient to spend 45 minutes on a support call and get no answers other than the suggestion to open another finance account? What would be convenient would be to have the product I ordered shipped on the finance account I already have. It's only a $500 sale they lost, as I'm going to buy elsewhere, but how many times in a week does this occur. I understand what they are up to here. These are two entirely different businesses dressed up as one, and the MBA's are too clever by half.