I had bought Dell laptop Inspiron 15 5000 series - 5590 vide Order no 841692857, Invoice No 2110304493, dated 27.01.20 wherein Sennheiser HD 350 BT Blutooth Head phone at Rs 99 was supposed to be delivered. Registered twice (DOJAN20124553), sent 'n' number of mails to Vivek SP , Amreen S starting from Feb 22 to March 10 (Have all records) but of no use After lockdown again wrote to Vivek on June 09 to facilitate the promised Head Phone as per 'Scheme' advertised and sent to me, basis which i had bought the lap top but till today i am yet to get the same. It is very unprofessional of Dell not to honour its commitment, basis which the customer had bought the Laptop. Inspite of repeated communication, the issue remains unresolved. AS SUCH, BE CAREFUL NOT TO GET ENTICED BY THEIR SALES PROMO WHICH THEY WOULD NEVER HONOUR