Stay from Dell! There is obviously some fraudulent activity happening behind the scenes with them. I purchased a laptop in April 2020. PayPal flagged Dell as fraudulent and refunded the money back to my account. Dell sent receipts and emails saying it was paid and account would close. However, nothing was taken out of my account. I contacted the to send them the money and after weeks they got back to me saying it was paid. However, still nothing was taken out of my account. I contacted a Dell customer service rep and they said I could send the money over PayPal so I did and PayPal confirmed Dell received my payment. June 29th Dell emails me saying I had an outstanding balance. I sent them my receipts from PayPal showing I made the payment. No answer or response until today and they said I need to cooperate and send the money. I basically have had it with this company and told them where they can go. I contacted PayPal again and they said Dell received my money and there was never any refund issued for the June 8 payment. PayPal assured me that my receipts and account details will protect me in the event of legal action. All I can say is stay away from Dell. PayPal flagged them as fraudulent for a reason.