I would never ever ever EVERRRR purchase another product from dell. EVERRRRR!!!!!! I purchased a laptop in 2017, the computer never worked from day 1!!! I spent countless hours on the phone with IT with absolutely no help! One night, I spent about 2 hours on the phone with someone who had no clue how to help! She even told me to go ahead and have dinner with my family and she would hold for as long as I needed her to while she worked in my computer. I got back on the phone and still NOTHING! So I told her I would just call back another time because we had spent too much time on the phone already. I gave up on the computer and stopped using it. Recently, about a week ago, I started a small business and thought I would go ahead and use my computer. Dell has some sort of protection program that they force on you throughout the time you’re on the computer. Which is one of the reasons I stopped using it because the pop ups were unbearable. Every time I sat the computer down it shut off completely, it ran very slow and always freezes up. So back to 2020 and starting my business. I’ve been using the computer for about a week. I decided not to go with dell and purchase a security program that I’m familiar with and use at work and other devices. I got on my laptop this morning and a system scan keeps coming up and won’t let me go any further. So I call technical support... after being on the phone with them for so long, they tell me there was malware detected on my computer and I would have to pay $129 for 3 days of their protection coverage in order to be able to use my laptop again. Lol!!!!!!!!!!!! Are you kidding me!!!!!!!!?????????? I told them I pay for protection and they say unfortunately a bug is in your computer and for the safety of you, dell will not let you access your computer and since your warranty is expired you will have to pay in order for me to assist you!!!! I will NOT pay another penny to you! Buying this computer was the biggest SCAM of all time!!