I wanted to buy the Dell Vostro 3491 during the August Freedom sale 2020 which offered 10% discount on ICICI credit cards till 31August 2020. It has been a horrible experience to say the least. Firstly, I was unable to choose the warranty specifications that I wanted due to the glitches in the website. The same continued for as long as a week. Once this was finally resolved after repeated follow ups, the payment for the laptop could not be made through ICICI credit cards. I tried through multiple ICICI credit cards from multiple devices but the payment just wouldn't go through. Several follow ups with the Dell team just resulted in an unnecessary delay. They extended the offer to 5 September, but the payment gateway was still not accepting ICICI credit cards. What is the point of providing an offer which is not being processed at all. It is an absolute mockery. The amount of time wasted on buying on simple laptop is utterly frustrating to say the least. From 2nd week of August to today, the problem hasn't been resolved. Will never buy from Dell again.