I ordered a motorcycle tyre nearly a month ago now. On selecting the page for the pirelli diablo tyre I wanted I noted out of stock, but the tyre size was wrong so I put in the size I wanted and hey presto it said in stock, so I ordered.
Five days later I sent an email asking if demon tweeks would tell me when I could expect delivery.
Two days later no reply, so I rang demon tweeks and each time my call was cut off after two rings.
This was being done by them.
I tried a different number, the same thing happened. Went back to their website and noted that my tyre size now carried the message "34 days delivery"
That wasn't there when I ordered.
So sent "another" email explaining I needed the tyre urgently and if it arrived in seven days then that was okay, if not I was cancelling a d I wanted a refund. Two weeks later,no reply, no refund, nothing from demon tweeks. I have dealt with them previously and had no problems, but.. that wasn't tyres!!!
Today I notified them of court action as in a small claims court action, which will happen on Friday, and once I have paid for the claim action I told them no negotiation... It goes to court.
I am appalled by demon tweeks total distain, ignorance and dismissive attitude. Well my bike contacts are considerable, all my family are bikers, the word about demon tweeks is traveling. Nothing negative, just don't rely on them, don't trust them. It's amazing, their ads indicate five stars...they are lying....look at their trustpilot score.... abysmal!!!!!
It appears they are a truely awful company..... will add to this as time goes on.
2 years ago
Demon Tweeks has a
1.6
average rating
from
91
reviews
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