Not a good experience.
I ordered a gear indicator for a 2014 Triumph Tiger Sport from their website.
I entered the year and model of the bike and the webpage said in big bold letters “This part fits your current vehicle:
Triumph Tiger Sport 1050 2014” unfortunately after receiving and fitting this part it turns out that it was not the correct part and was in fact for a much earlier Triumph Tiger that did not have ABS.
When I contacted Demon Tweeks and pointed out that their webpage was wrong, their answer was to check the webpage and point out that in much less noticeable print than the “This part fits your current vehicle:
Triumph Tiger Sport 1050 2014” it said “Non-ABS Models”. I then pointed out that Triumph did not make a Tiger Sport without ABS and that their website directed me to this product.
Their answer was “ this is your problem, not ours”
It seems that they will cling to any excuse rather than provide good customer service - there are plenty more bike accessories retailers around.
1 year ago
Demon Tweeks has a
1.6
average rating
from
91
reviews
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