Outstanding customer service! I had recently had the worst online experience with an online retailer called BURKE DECOR. You may read all about their complaints listed on the Better Business Bureau. Denver Modern kept me updated as to when my stools would arrive and they arrived on time. The stools are beautiful and very well-made. My only complaint is that the seats are too shallow. Only 20 inches. It’s great for someone who is 5’5 or shorter but for someone who is taller than this, it feels awkward. I am 5’11 and the front edge of the chair only hits the middle of my thighs. Had they offered one with a deeper depth (they don’t) I would exchange them immediately.