I bought a Chanel purse on depop for over $2000 that was advertised as authentic with box, receipts, authenticity card on depot. Bought it on sat and Seller say will ship out in one Tues. By Tuesday still had not ship so i suspect its a scam and ask seller to text me picture of purse prior to shipping. Still no picture or confirmation ship. By Friday I report depot again requesting a refund due to no shipment. Seller finally ship out that sat. Still no picture of purse . Once I received item it was a counterfeit. The chanel purse, leather, stitches, locks, hardware and quilting were all off. I emailed these pictures to depop and they refuse to refund stating “item is not significantly different” . its a counterfeit so of course its not significantly different but those that I describe. I emailed them pictures of comparison and even send them what to look for in a fake purse. Still depot refuse to acknowledge this was a counterfeit and decide to not refund and acknowledge this was scam. The difference between real and fake was so obvious but Depop still refuse to acknowledge. They ask the seller for receipt of authenticity and seller email them one, which was her grandmother receipt. You get no refund on counterfeit item and you get scam even though nothing in the picture was sent with the purse. No box, no authenticity card and receipt as advertise. The con artist will continue to use same receipt to sell and advertise fake purse and Depop is allowing it.