Deceptive listings, condescending help staff
I purchased a shirt labelled as men's large. When it arrived it was clearly a minimum of two sizes too small. I proved this with multiple photos.
I complained and was met with weapons grade condescension from their help person ‘Alyssa Niña C’ who told me to 'keep in mind that many items purchased on Depop may be vintage or pre-loved.' as if that would somehow alter the deception in dimensions I have encountered.
After responding that this was not good enough I received another message, this time from a ‘Surelan C’, with a grammatically inept repeat that they were happy with the deceptive listing.
I see that Depop have a score of 1.3 on here. I'm surprised it's that high and it wouldn't be entirely surprising if it was down to their staff desperately writing fake five star reviews.
Risible joke of a company. Avoid at all costs.
Photo below: Zara Large slim fit shirt for comparison on right
Date of experience: 19 September 2024
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