Avoid Deporvillage! I ordered an ebike online from their Spain location and received a damaged unrideable bike! I wrote them and they replied that since I didn't buy their assembly package using the DHL driver to assembly the 3 parts (handlebars, saddle post, and peddles), I must take the bike to a bike dealer and pay to fix the damaged front brake! The brake gear has nothing to do with the easy 3 part assembly. They advertise a 365-day return, but this is not true! I am easily stopping payment on my Visa card through the bank made to them. I have since read on Facebook many other complaints of poor customer service. Avoid this company. I will try to put them out of business!