Non existent customer service. Ordered out of hours and sent an order cancellation shortly afterwards. Apparently warehouse dispatch items before customer service start work so order not cancelable. Returned item from uk at my expense as soon as received, received back via courier 2 months later marked as not collected! What reputable retailer gives a returns address that can’t be delivered to? And leaves items unclaimed when carded by the carrier (parcelforce worldwide) expensive lesson learnt - best avoid if you are UK based unless you are 100% sure you won’t need aftersales or return.