Oh why, oh why did I not check out the reviews on this company before ordering online. A simple order for an urgently needed laptop which I presumed I could collect next day from my nearest shop....WRONG. Message to say it could be 5-7 days or even longer if not in stock?? Wish to cancel but waited yesterday on phone to customer service for 45 mins before the line disconnected. Phoned again and left msg for a call back. Have sent 5 emails in the last 24 hours requesting a call...Nothing. Does their customer service centre even exist, or is it all a sham? I want a refund of my €540 (in their pockets for 3 days now) immediately so I can purchase from Powercity. Should have ordered from them in the first place (100% better company) but I thought it might be good to spread my custom with other Irish suppliers. Big mistake.