Very poor customer service across all of their services. I sent 11 emails and only got 2 replies.i had to ring customer service in the end and was told that my order was delivered but I didnt receive it. I rang again and was told that they messed up the order and it went to a different country. They told me that a manager in Lucan branch would contact me that day but I had to ring him instead the next day. Apparently he wasn't asked too contact me but somehow he had some knowledge of my order. I was then told that there was none of the item left in stock and there wasn't nothing that can be done. I refused the refund and demand my order. I was promised a replacement but I still haven't got my order after nearly three months. They were blaming each other and using the lame excuse of COVID.
2 years ago
DID Electrical has a
1.2
average rating
from
133
reviews
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