I ordered a sound bar from did online service two weeks ago. When i received i was shocked subwoof, reomte control and mannual leaflet were missing. Then i called the customer service they told me they are helpless you need to message help desk they can only help. After 2 to three messages they told me they are checking they will inform me. After three days i didnt get any call from there side. I calledon last Tuesday.they promised me i can get the product in tallaght squrebranch.Today again i called them. They replyed the product is not delivered. We will inform whenvthe product is delivered... More than two weeks from order date. No customer satisfaction. I normal buy the gadgets from Currys pc world and Harway norman.There service is awesome. This is my first and last experience from DID. I never recommended DID from my experience. Thanks