Item itself is good, customer service , absolutely zero, i have never been so disappointed and draged around. I ordered click and colect to crumlin store. First it to two weeks for the item to get to store, only for me to find out that its been sent to wrong store. Next day i get an email that it's in the crumlin store, I go there, the item is not there, nobody knows why i got the email, they check at the back , the item isnt there, I'm on my way home when I get another email saying my item has arrived, I call this time, item isnt there, nobody knows why I'm getting these emails. I send an enquiry to customer care to ask why im being dragged around like this, and that i would like to cancel the item and get a refund, I get an email back, no apology or regret, just : " I guess you are enquiring where is your item, its on the way , being sent to the store of your choice". Eventually, four weeks after paying for the item, i get another email, that its in the crumlin store, and finaly i got the item . This is second time out of 3, that i had problem with DID. Never will I shop in DID again, Curry's, Harvey and orher stores are much faster and better service. But I must say, that Marcos in Sundrive store was very helpful and tried his hardest to rectify the mistake, but couldnt say it about any other staff member.