Shocking online service. I ordered an item (25 April 2034) 3 weeks ago and it still hasn’t arrived. The email I received said 10 working days from placing the order. I then tried to call the online order team (1hr + with no answer on the 13 May 2024) I had been emailing them since 7 May 2024 and I am still awaiting a response (todays date 14 May 2024). This is utter nonsense as online it said that the item was in stock but I was told from the last email communication on the 7 May 2024 that it’s wasn’t event in the country. How can it say in stock on the website when the item is not in the country? Miss leading advertising. Very disappointing. On top of that I can’t get hold of them to get my money back. Thus I have to resort to writing a review in my last efforts to get some form of a response from DID.