The worst customer service I have EVER encountered was from DID electrical Briarhill Galway. Bought 3 large items a few weeks ago, delivery was a nightmare, items arrived separately and none on the day scheduled. One item needed installation and I called to shop on a Tuesday and was told installation guy would be with me on the following Thursday. Thursday came, no call came as promised. I rang and was told I was definitely on his list to call. Late afternoon I called the shop again and was told again I was on list for call. He never arrived and neither he nor the shop made contact since. I eventually got a 3rd party to carry out the work required. I will never step inside DID again and would advise others to steer clear.