I am having a bad experience with DID at the moment. I bought a gas cooker on Saturday and when the registered gas installer called to install it he discovered that the cooker was damaged, the glass gone off both the oven door and the grill door, one of the gas tops missing ofc the top, the back bent, badly scraped. The cooker will be replaced and was to be delivered today. So far it has not arrived. I rang twice inquiring about the delivery and am still waiting to find out what time it will be delivered. I feel I am being fobbed off. I have shopped in this store a few times but after this experience never again.