In February I purchased 10 cameras, 8 cameras were delivered 2 cameras were not delivered.
DigiDirect investigation took a while but eventually they came back and said we didn't send the cameras and we will give you a refund instead of sending them out. A month later still no refund, we contacted them back and they said they will do it, then we received an email from Geoff saying that the serial number was why they haven't refunded.
We contacted them again today and spoke with James who after 45min told us he doesn't know whats happening and we would not be getting a refund today.
This can't be legal? I have all the evidence to pursue this further. Please help
3 years ago
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