Simply one of the worst customer service experiences of my life. Realised I had made a mistake on the $4400 online order when I received the tax invoice and immediately tried to contact Digidirect. This was using the phone number listed on the invoice if any queries, but no answer and told to message. No answer to the message either for a couple of days (and no answer at all to call back options). By this time the goods had been sent but now I'm told they are 'unable' to reissue a corrected invoice or issue a credit and re-invoice correctly. i.e. They can't be bothered, simply don't care about anything other than the sale, and have no way of accessing actual admin people. There is always a way, especially when effectively this company has let me down big time by not acting in aas I now don't have a legal tax invoice for my business. Absolute disgrace.