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R. Alfano
DO NOT BUY, DO NOT BUY. I ordered a christmas gift on 12/9/20. The tracking to today 12/17/20 says USPS is still waiting for the item. I called on 12/14/20 to find out what the story was. The rep reordered and sent another item FedEx next day. On 12/17/20 I checked the order status and someone cancelled that order. I called again to find out what was going on and no one knows why that order was cancelled. I talked to a useless "supervisor" name Stephanie in the Texas call center and she was no help. I was told by her that items aren't being scanned to speed up shipping. So I'm supposed to trust her and hope a christmas gift for my wife arrives on time? The whole experience is like dealing with a call center in India or Pakastan, not the US. SO PLEASE DO YOURSELF A FAVOR AND SHOP SOMEWHERE ELSE. BECAUSE THIS COMPANY FOR LACK OF A BETTER TERM "SUCKS"
3 years ago
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Dillard's has a 1.5 average rating from 104 reviews

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