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Debra Hill
I received a dress in the mail 2 days ago that I haven't even worn and saw that the dress had been reduced again on the website. I called to see if I could get the reduced rate which they refused and told me I could return the dress and reorder it. A really stupid policy. I will no longer be shopping at Dillards. There are many other stores that don't even charge shipping both ways. I will be sticking with those stores and their policies and customer service are so much better. Try Nordstrom or Revolve are great stores.
3 years ago
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Dillard's has a 1.5 average rating from 104 reviews

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