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Debbie Baanders
I purchased a top from Dillard’s and was not informed that the top had to be returned within 3 days when I made the purchase. I had the receipt and my purchase had been made around one week prior. They refused to give me a store credit even after speaking to two managers. When I was leaving without a credit I asked for a bag because I was shopping with my mother and did not want to carry the top around without a bag. I asked the manager who had not even heard me talk to the sales associate and he told me I could have a bag if I showed the associate respect. I have worked in retail, food service and education and I have never been treated so poorly.
2 years ago
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Dillard's has a 1.5 average rating from 104 reviews

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