I purchased shoes for my sister’s wedding back In April 2023 at the Park Meadows CO. store for almost $80 after tax. They were flats, no heel nothing too fancy but they ended up killing my feet so much so that I only wore them for about 10 minutes, put them back in the box and went barefoot for the rest of the wedding. I went back to the store several months later to buy shoes as a Christmas gift and asked if my other shoes were returnable. I said I did wear them very briefly so they were still in almost perfect condition. The salesperson asked if I had the receipt and I said no but I still had the original box, the proof of purchase sticker and I could show the charge on my bank statement. I was told I could bring them in and get store credit which I did a few days later and was then told by the manager that they were not returnable because I wore them and because they were not faulty in any way. I said of course not! They’re in near perfect condition so why can’t I at least get store credit? She refused, so then I asked if she could at least apply the credit toward the recent shoes I had just bought, again she refused. Customer service here is non-existent so I’ll return my shoes to a competitor store that will gladly take them back in return for store credit and I will shop there from now on instead.
11 months ago
Dillard's has a
1.5
average rating
from
104
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.