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Anonymous
Don’t buy any perfumes at Dillard’s I recently made an expensive in-store perfume purchase at Dillard’s. After wearing it several times I found realize I was having an adverse reaction to it. Within a month I took it back to the store with the box and receipt and was told since I opened the box I couldn’t return the fragrance. That’s just the worst customer service I’ve had a department store. I’ve purchased make up from department stores in the past (which I’d used) and returned it, no questions asked! Now I’ve spent over $200 for a perfume at this store and not even offers a store credit!!What kind of customer service is this? I WILL NEVER SHOP AT DILLARD’s AGAIN!! That why many people these days use AMAZON to avoid all this inconvenience and loss.
5 months ago
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Dillard's has a 1.5 average rating from 104 reviews

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