Ordered a Dress for my son’s wedding and it arrived but did not fit. Sent an email and heard nothing from Dillard’s , asked for return authorization from them two additional times or the first 30 days and to my shock nothing from them. Reached out to the return address no response and on the following Monday to customer service. The young lady that I talked with had to wait for management to get out of a meeting to see if they would do anything. To my surprise nothing they could or would do. This is a company I would not recommend as they do not stand behind the product and their return process or lack there of is unbelievable. Please do not order from this company or if you do don’t expect anything back from them as their return department does not answer. No wonder they are going out of business as this is no way to run a respectable company or retain customers.