Very poor service. There is no customer service at Dillard. I have been making a lot of purchases from Dillard. During the Christmas time I bought two Frye purses. Those are really big and we did not like. I call the customer service to return unfortunately it was above 30 days during Christmas time. They refuse taking it back. I explained that the return receipt was already printed out, but my kids accidentally mailed it to Belk. I got those back in mail after 15 days to three weeks it was beyond 30 days period. These two $500 purchase would be such a waste though I requested them to give the store credit they refuse to help at all. I would never be purchasing anything from Dillard. The manager who spoke to me, her name is Jasmine and I asked if I could speak anybody above her. She said there’s nobody current that she working above her. Very poor service would not recommend Dillard to anyone.