Before two weeks I have ordered sunglasses. They have debited my bank account and haven’t shipped my order yet! I tried many times to contact customer service but they are incompetent. Always I get same answers. They are working on my order. It will be shipped soon. So they don’t help you. On their website is stated that they dispatch order within 24 hours. I have chooses express shipping. Furthermore, it’s very hard to contact them. Last week all my e-mails were returned to me as undelivered because “their mailbox was full”. Online chat is rarely available, usually only in the morning. to this day I have no money or goods. I recommend not to order from Dior!