Dior Reviews

Name: Dior
Rating: 1.66

1.7 Rating 127 Reviews

17 %

of reviewers recommend Dior

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Metrics

1.7

Based on 127 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bad bad bad bad bad”

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Posted 1 week ago

“Shop at Nordstrom or any other place and avoid Dior. They are the worst company for returns. I returned some perfume i bought for my wife for valentines and I still haven’t received my refund even though they received my return already. I don’t get it.”

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Posted 2 weeks ago

“I found ANGUSLTD.ORG and received my money back after this company that defrauded me.”

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Posted 2 weeks ago

“I found TREBLESLTD and received my money back after this company that defrauded me.”

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Posted 3 weeks ago

“When I contacted TREBLESLTD, I got great assistance. I was thrilled to receive my money back in a matter of days.”

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Posted 1 month ago

“Racist towards white people. Sells overpriced junk.”

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Posted 2 months ago

“If I could give it 0 stars I would. Customer service in this industry doesn't exist.”

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Posted 2 months ago

“I went to withdraw my investment, but it didn’t succeed. AMDARKLIMITED.C0M helped me recover it.”

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Posted 2 months ago

“They were understanding at first, but after they took over my finances, everything changed. They tricked me into making more investments in the hopes that my earnings and investment would grow, and then they stopped responding to my emails and messages. They suggested another victim to TREBLESLTD*COM, where I got help and got my money back in a matter of days.”

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Posted 2 months ago

“I would give Dior beauty a 0 star if I could. I ordered a lipstick set for my friend and it arrived melted. I was told from several Dior representatives that I did not need to return the item for a refund and had to wait couple more days to process. I never received the refund. Later, another representative said I had to return it to get a refund even if it was damaged. I wasted so much of my time and energy trying to get a refund back. I would NEVER order from Dior Beauty online again.”

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Posted 2 months ago

“They are nothing more than a waste of time and money that will only result in your loss; they are a deception and a huge letdown to society because they will never let you withdraw your money. If you're in this mess too, send an email to Treblesltd*COM. You'll get your money and profit back in a few days. Give them a shot.”

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Posted 2 months ago

“Bought a $95 lotion and it came with a jammed pump. Was asking their customer service if can exchange at the store but they said no. The only thing provided was a dumb return label. No compensation or whatever, since they could not do exchange either. Don’t forget that their minimum shipping is $150 and they could not make an exception for free shipping. Wasted almost 30 mins being on hold for no resolution besides putting a note on the account for next time when they have available complementary stuff.”

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Posted 2 months ago

“I bought a perfume on December 3rd. It was supposed to arrive between December 7th and 10th. Every time I logged in to track it, the delivery date had been pushed back by 4–5 days. Today, January 10th, the new delivery date is January 20th, and honestly, I can’t trust that date either. I contacted them to request a cancellation of the order, but they told me it wasn’t possible. The best they could do was provide a return label so that, once the product arrives, I can take it to Canada Post and send it back. Then, I’d have to wait 15 days after they receive the product to get my money back. For me, it’s inconceivable that, with at least 10 days’ notice, they’re making me go through all this extra trouble. I will never shop on their website again and strongly suggest you do the same.”

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Posted 3 months ago

“I made an online ordee with Dior Beauty. Order#104555411. Me and my Bf were out of state for working reasons. We asked the Dior Beauty Css and ups if we could change the delivery address, hold it on a ups location or having the office management hold it. None of the options was available. They ended up returning everything back to the sender. I spoke to the customer support but noone could do anything about it. I had purchased with my delta sky miles to receive also triple points.(it only happens once a year) I ended up not getting the points and the products. I'm only waiting for the refund at this point. I'm very disappointed because such a big company should have delivery options that accommodate everyone with their schedule and life style.”

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Posted 3 months ago

“I never believed it was possible to recover lost cryptocurrency until a few days ago. I lost €68k to an online bitcoin investment broker, I was so sad because I invested a lot .. And then my step mom introduced me to this recovery team that helped me recover the full amount and my profits. I was shocked and didn't even know it was possible. You can reach them. email: ultimate>recovery>firm>@>gmail. com WhatsApp: + 1—(786)—432—2178”

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Posted 3 months ago

“Report of Racist Behavior and Request for Immediate Action Greetings, As a concerned individual and loyal customer of your brand, I am writing to express my deep concern and strong objection regarding the actions of Ms. Shima Katouzian, who is currently promoting your products on social media platforms. Recently, Ms. Katouzian has made racist remarks against Afghan refugees in Iran. She has used derogatory language and shown blatant disrespect toward certain communities, spreading division and hatred. This kind of behavior not only contradicts fundamental human principles and social values but also has the potential to fuel social tensions, cause psychological harm, and even lead to physical harm against vulnerable groups. As a reputable brand with social responsibility, I believe it is essential that you take a stand against such behavior. If you continue to support these actions by maintaining your partnership with Ms. Katouzian, it will undoubtedly damage your brand’s reputation and lead to public recognition of your brand as one that supports discrimination and racism in civil society. This will not only harm your brand’s credibility but could also result in widespread backlash and calls for boycotts from the community. I urge you to take immediate action and end your collaboration with Ms. Shima Katouzian to ensure that your brand remains a symbol of ethics, empathy, and social responsibility. Respectfully,”

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Posted 4 months ago

“I was foolish enough to put my hard-earned money into this platform. I lost $99,000 in a month. It was startling how unprofessional and unsupportive they were. It was a heartbreaking event. Fortunately, I was able to get my money back when I complained to S I M O N C H * C O M. It could save you a lot of misery, so I strongly advise you to do your homework before entrusting any site with your money.”

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Posted 4 months ago

“They are a fraud and a great disappointment to society, they will never allow you to withdraw your money, therefore they are nothing more than a waste of time and resources that will only cause you to lose it. Write to Treblesltd*com if you're in this mess too, and you'll receive your Funds and profit within some days, Give them a try.”

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Posted 4 months ago

“Disappointing Customer Service Experience! I recently placed my first online order as a new user, ensuring that I filled out my profile and shipping address correctly. However, just a few minutes later, I received the order confirmation, only to find that the shipping address was completely wrong. Shockingly, the address was for a Mango store in Athens, and even my mobile number was incorrect—the last digit was missing. I immediately reached out to customer service to rectify the issue, but all I received was an automated response informing me that they were unable to correct the address at that point. Instead, I was advised to contact my local carrier in Greece to fix it myself. As a result, when the package arrived in Greece, the carrier couldn’t deliver it or reach me due to the incorrect shipping details. This has been an incredibly disappointing first experience with Dior.com. Please address these issues with your online system as soon as possible!”

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Posted 5 months ago

“Package lost in transit, not delivered. Took me a week to get a response from Dior Advisor!! To get this "we will escalate the case, it will take up to 15 days". They want to inform me in 15 days... Crazy service. You should escalate what ever.. I came to spend, but not to waste time & money.”

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Posted 5 months ago

Dior is rated 1.7 based on 127 reviews