The worst service ever. I am wondering how the big brand continue to use the DPD carrier for their delivery. I ordered a perfume online from Dior last week. It was supposed to arrive the day after. I rescheduled the first delivery because I wasn't in. On Tuesday, I rearranged all my schedule in order to be in. Then, I received a fake message from this carrier saying that I wasn't in when I was. I have decided to change the collection address in order to collect it myself from a parcel shop and from that day, I receive an update everyday for delaying my collection. To sum up one week after I haven't received my perfume yet. This perfume was supposed to be a surprise for someone. They ruined my surprise. I asked Dior to get it back and to refund me for this unacceptable delay, I do not need it anymore. DPD UK The worst carrier ever! I contacted Dior regarding this many times, however each time I receive the (pseudo-polite message that they copy and past for all the customers). An awful customer service.