My son ordered a holiday gift set for me. It came without the complementary gift wrapping even though he asked for it. The worst thing is that they sent me a wrong perfume.
I emailed them because their chat didn’t work nor text messages. They said they are busy.
I received the response via email a few days later, they said the gift wrapping is while supplies last even though he ordered before Thanksgiving for Christmas and if I wanted to return, I could. That’s their response. The worst customer service! We will never order again.
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