No proper customer support, cancelation fee without prior notice
The ticket for my trip to Catalina Island has been purchased from directferries.com. When I contacted a local company who worked with direct ferries, I have been told that I could cancel my ticket free of charge 24 hours before my trip. The ticket I purchased from direct ferries was canceled one month prior to the trip. Only 57$ was refunded for the 78$ ticket. The customer service number is unavailable.
I won't do business with them again.
2 years ago
Direct Ferries has a
1.1
average rating
from
140
reviews
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