Direct Ferries downgraded our cabin, didn't tell us, didn't offer refund. After complaining they agreed a £53 refund by email. They never made the refund. Now their customer support are simply evasive and I can get nowhere. I never received the refund. Avoid using Direct Ferries like the plague, they add no value and evade their responsibilities. Instead book direct with the ferry operator, so much more professional.
2 years ago
Direct Ferries has a
1.1
average rating
from
137
reviews
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