I booked a ticket from Wellington to Picton. At the time I didn't know exactly what car I would be driving (it would depend on the rental company) but according to their website that would not be a problem as I would be able to amend it when I have the car available.
When I received the car and tried to amend the particulars in their website they replied that the amendment was not possible.
I contacted the operator and could get a ticket for the same day and time as my original one.
Then I asked for a cancelation of the ticket with DirectFerries (according to their website that would be possible for a fee).
They replied that cancelation was not possible (even after I insisted that according to their website it was possible).
So I got ripped of of the value of the ticket...
My strong advise: DO NOT DEAL WITH THIS COMPANY - IT'S A SCAM.
1 year ago
Direct Ferries has a
1.1
average rating
from
137
reviews
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