Appalling service. Did an online search for a trip from Symi Island to Rhodes on 21st May 2024. Paid for the ticket - and received confirmation of tickets on 25 May (the day after I'd be back in the UK.) Used the change booking' facility ... but this would only allow changes AFTER 25th. None of the suggested ways of contacting the company worked. In the end I had to cancel (and was informed that my payment had been swallow up in booking payments) ... so I have to book (and pay) again through another company.
Looking at the reviews I see I am one of many who have had a similar experience.
ADVICE: AVOID! (One star is one star too many.)
5 months ago
Direct Ferries has a
1.1
average rating
from
137
reviews
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