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Anonymous
We decided to use Direct Ferries instead of a plane for a short 90 min cruise from Santorini to Naxos. The most regrettable thing was that the price to sail was almost equal to the cost to fly. There was no seating presented on the purchased online ticket. On the day of the trip we arrived more than one hour early and checked into the ticket office to show them our online purchase. A very surly Greek man printed out 2 tickets (charging an additional 2 euros). Once the vessel arrived we were hearded in like cattle on the bottom ramp to chaotic direction by the attendants to stow our bags under the appropriate island that we were traveling. At least 500 people stood in a long narrow queue on the ramp without A/C until we finally climbed the stairs to have our tickets scanned to enter the main cabin. The cabin was large and clean with impressive wide leather seats for most. We sat down near the panoramic window and were quite happy until a group of people showed up and declared that these were their booked seats. Bewildered, we got up and made our way to another attendant who pointed us in a direction on the other side of the cabin. Not understanding where to go I insisted that he show us where are seats would be. He walked over and pointed to a narrow row of seats of three, stating that we were assigned to sit one in back of the other. Really?? When I stated that I paid a price almost comparable to flying for these tickets, he just stood there sheepishly and said nothing. Honestly, we just wanted an experience to travel by ferry, but this will not be our method of travel in the future, unless someone shows us how to guarantee seats and moreover, sitting together! The group of people that claimed our original seats we Greek. Maybe they had a better way to communicate what they wanted? So, to anyone reading this: make sure you reserve your tickets with seat assignments (if it’s possible, I did not readily see this on their website) so you don’t get the same outcome that we had. Other than that, we’re happy to be on Naxos!
5 months ago
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Direct Ferries has a 1.1 average rating from 140 reviews

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