I have tried several times via chat, several times via email and several times online to amend my booking through direct ferries. All to no avail. Your customer service is beyond poor and response times interminable. I have paid £185.00 and an added £72 amendment fee (for the WRONG amendment) not to mention our last booking for a ferry sailing with you was unsuccessful also. Terrible service. Terrible company. And still no one cares to respond.
3 months ago
Direct Ferries has a
1.1
average rating
from
140
reviews
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