Would highly recommend against using this company. We paid $88 Cdn for a sailing in Oct, which included an $11 Cancel For Any Reason option. We had to cancel our sailing shortly after booking it and received a refund of $67 Cdn. We were then informed that they do not refund certain fees, of which we would have seen if we read the terms and conditions on their website. Nowhere on my receipt, or email acknowledgement, was this mentioned. Direct Ferries will retain approx 25% of your ticket cost if you cancel, even if you pay extra for a cancel anytime option.
2 months ago
Direct Ferries has a
1.1
average rating
from
137
reviews
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