On friday 19th July 2024 i got the call from dischem by the lady who called Mathapelo she didn't say which dischem she is calling from ,she advise me to fetch a baby bag..On Sunday 21st July went to clearwater because i did mention that i will collect my baby bag there at clearwater mall because nearby where i stay ..i got a bad service from Nomsa and Michael the store manager ,Nomsa was advising me that she won't give me the baby bag i must go and collect it at midrand ,i advise her that i am not staying there and its far from where i stay she said its not her problem and she wont request for the bag to be transferred this side i must make plan to fetch it with an attitude then requested to speak with the manager Michael he was also rude towards me telling me that Nomsa says the bag is allocated for someone who is not even at store while i am at the store ..they say that because last purchase was at midrand that why the bag was allocated to midrand and when i was registering for the bag the terms and condition didn't mention that ..i said the store Manager if last purchase was at Durban it mean i was suppose to fetch it there he failed to answer me .. I am truly disappointed by Clearwater dischem.. The store manager was racist if it was white person that bag was going to being gaven..I am hurt, never thought i will get bad service..After spending money there to qualify for that bag then i get such a service