Dis-Chem Pharmacies Reviews

Name: Dis-Chem Pharmacies
Rating: 2.24

2.2 Rating 160 Reviews

29 %

of reviewers recommend Dis-Chem Pharmacies

Company Reviews

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Metrics

2.2

Based on 160 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought almond Buttanut vegan milk x 2 expire Jan 2026 yesterday. Opened 1 Buttanut that is sour. Opened the other one, is good. I don't keep the slips, as had no intention of returning. Now just wasted R34.”

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Posted 3 days ago

“We visited Dischem @ Irene Link. The Dispensary manager Dewald was very helpful and even answered my childrens questions about being a Pharmacist. This was really good customer service. He made the visit something to remember. Thank you Dewald and Dischem.”

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Posted 5 days ago

“Fast and efficient always helpful”

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Posted 2 weeks ago

“Very bad service at Dis chem sitari.I received nappies as a gift, and just wanted to change it for a different size,the staff and manager had such bad attitudes ,I could tell they did not want to assist us,they had a whole long story on how they don’t exchange nappies any more because they are not the only ones that sell them.Made no sense at all.The store was about to close,it was 16:50 and the store closes at 17:00.Im so disappointed with the service ,which was not the first time,that I won’t ever support dis chem again.”

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Posted 2 weeks ago

“I would just like to commend Thabang Mahasa for his fantastic service at Dischem N1 City Dispensary. He went above and beyond in assisting me today. It is hard to come by hard working people like Thabang.”

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Posted 1 month ago

“The deteriorating customer service of Wonderpark dischem is alarming. Two officials assisting long queue. The manner in which they are dealing with us clients is dissapointing. I am not impressed given the fact that they are dealing with sick people”

Dis-Chem Pharmacies 2 star review on 18th February 2025

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Posted 2 months ago

“Dischem Brackenfell corner wow! Excellent service. Going the extra mile. Fantastic client service at the pharmacy. Pharmasist Chanté de Wet 5star service and attitude! Well done sticking with this Dischem pharmacy!”

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Posted 2 months ago

“Hi I would like to give Dischem their flowers for the good service and friendly, helpful stuff 😊. The consistency,the cleanliness and their friendly stuff, I say well done and keep up the good service!”

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Posted 2 months ago

“Very bad experience at Diskem Brackenfell 25/01)25. I went in to buy something advertised bought it on my bank card got the slip only to be told sorry I need to put this sale thru on your card again as it did not go thru on diskems system. I was very upset then the manager Christo was called and the more I explained that maybe it was because the cashier Zonke only put the new till roll in when the sake was nearly finished. I said in my days the first thing to do would be to cash up the cashier. Count her money and card slips and that should answer the question. This manager was as bad as the cashier who would not listen to anything I said they just insisted I give my bank card so that they could charge me Again. So now I have to entries on my bank card for one purchase! I want my money BACK! This is not normal sales practice I have NEVER had service like this ever before and I have stayed in Cape Town; Durban and Rhodesia. I will NEVER shop at Diskem ever again. Do you know what I was taught many years ago when starting work. A happy customer comes back and brings her family and friends to shop at this store. The best or worse advertising is by word of mouth ! I would suggest Diskem gets somebody to train their staff/cashiers and Managers of the rules of dealing with problems. Incase this complaint disappears again I am sending it first then I will forward you the till slips photos. Because the complaint I typed before this one just disappeared Mrs Esme Mostert”

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Posted 2 months ago

“Dischem Gateway are thieves! We bought Gaviscon, a product off the shelf, no script needed. But when we checked our receipt when at home which is 3.5 hours away we see that we were charged a R50 levy. Why? Gaviscon is not a prescription medication. So why were we charged a levy? Utter thievery! Despicable!”

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Posted 2 months ago

“This booby tape IS A WASTE OF TIME No booby tape in box No instructions. What the stuff are you selling?”

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Posted 3 months ago

“I received pathetic service after purchasing baby' goodies worth of R2000 and the cashier informed me that since I had bought that much I would get a baby bag.Only to get a call today I cannot get it because I had registered the card after purchase that was the t and c's which was never explained to me and i have been wasting my time everyday trying to load my points.I was then told to buy again something worth R1000 to get the bag.Who does that in this world after I had done a purchase which was said worth of a baby bag.Am very disappointed.”

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Posted 3 months ago

“I urgently required chronic meds which was out of stock for a while. My regular pharmacy could not assist. I then tried Dischem Foreshore and was assisted by Abel who went out of his way to find what I required. He then handed me over to Jana at Dischem Culemborg who continued with the awesome service. These 2 staff members truly know the meaning of customer service, well done! The good service continued throughout the store when I made additional purchases.”

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Posted 3 months ago

“You treat your customers so badly!!!”

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Posted 4 months ago

“Calling Dischem is not fun. You hold on to be connected for 7minutes and once connected they request you to hold and after holding on another 5minutes they disconnect you with no warning. I am trying again however not confident I will be successful for a straightforward question.”

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Posted 4 months ago

“Placed order for 60 minutes delivery 1between 10am and 11am it is now 12:12 and still now sign of delivery. Dischem should rather not offer a service they can't deliver. When I phoned blame was placed on drivers.”

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Posted 4 months ago

“I have called Dischem HO 4 times. I have a T5 account and need a statement. Wrong departments. Taken my email 3 times. Cut me off transferring me. I have had nothing but trouble with this T5- find not being allocated, no statements , lost emails etc”

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Posted 4 months ago

“Dischem Clinic - Durbanville (Wellington Road) False clinic service advertising - they do not assist with babies / toddlers under the age of two. Don't waste your time even going there for a consult.”

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Posted 4 months ago

“Online delivery service is disgusting and lies. They promise 3-5 days. I placed my order on the 1st, today is the 7th and I still have not received my order. Their excuse is Black Friday back log. What nonsense! You should be better prepared especially because you have made these products available online to be delivered instead of lying to your customers. Also, the SALE ITEMS AREN’T SALE. I checked the some of the same products now and it’s the same price now as it was during black Friday sale.”

Dis-Chem Pharmacies 1 star review on 7th December 2024

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Posted 4 months ago

“I keep getting horrible service at Dischem Okavango. My meds were pre packed and this is supposed to help you not to wait in a long queue . I got there rang the bell and waited after sometime a lady came and asked if I was attended to I said no so she rang the bell as she was attending to a customer in the queue. 15 minutes later I was still there every now and then someone will say I will attend to you but nobody came. Eventually the First Lady on her way to get meds saw I was still there assisted me . The rest just give you looks and say someone will attend to you. I hope they will jack up their service or stop calling people to pack their meds as this service / no service sucks .”

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Posted 4 months ago

Dis-Chem Pharmacies is rated 2.2 based on 160 reviews