Awaiting refund of nearly £300 for 3 months now. Loved ordering from them and their clothes, refunds always took time but this is actually awful. I'm wondering if will see this money again? I will take it further and even feel like driving upto their offices. It's disgraceful and I've sent emails and no response either it's like they couldn't care. What is the earth is going on to take so long? Are they going under? Makes me wonder although they're still sending daily emails with offers and new in items. I'm appalled but upset as loved their stuff. Shellie Cutting is the owner and instead of deleting and hiding comments on socials she needs to face upto it and not hide. The handling of all this is so wrong.